Privacy Policy

American Lawn Lights strongly believes in your privacy.  Any information that we learn about our customers is confidential.  We promise that we will not give or sell confidential or personal information to any third party except as necessary to complete transactions or as required by law.

You do not need to create a customer account to order from American Lawn Lights.  If you do create a customer account, the information you provide will be stored for your convenience for any future transactions only.

Telephone numbers and e-mail addresses that you provide during the order process will be used only for communications about your order and shipping.  Credit Card information will not appear on our invoices or order confirmations. 

Security Policy

www.americanLawnlights.com is secured using a GeoTrust Digital Certificate.  This ensures that all information you send to us via the World Wide Web will be encrypted.  Please click on the GeoTrust Site Seal which demonstrates our commitment to your security.
Also look for the solid key or locked padlock icon that will appear on your browser window while you navigate my secure checkout pages.  This icon indicates that your information is being communicated via Secure Sockets Layer (SSL) utilizing industry standard encryption technologies.

Security also needs to be your priority. You are responsible for the security of your account.  To ensure that your account and business information remains confidential, please use strong passwords and do not provide others with access to your passwords or computers.  If you determine that your information has been used illegally on this site, notify American Lawn Lights and your Credit Service immediately.

Any unauthorized attempts to access or change information as well as to submit fraudulent information on this web site and server are strictly prohibited by law.  All incidents will be investigated and prosecuted to the full extent of the applicable law. 

Returns and Refunds Policy

Shipping Damage: All American Lawn Lights replicas that are shipped utilize the United Parcel Service and are insured at full value.  If your shipment arrives damaged, retain all packing materials used in the shipment and contact us immediately.  We will handle all necessary procedures for insurance claims and arrange for a replacement replica as needed.  You will not be responsible for return shipping fees for damaged merchandise covered by an insurance claim.

Special Orders: By their nature, Special Orders are custom orders and returns and refunds will not be accepted. 

Featured Lights: If you are not satisfied with your replica lighthouse and need to return it for a refund, you must call us within five (5) days of receipt of the delivery for a RMA number.  You will be responsible for return shipping costs and must insure the shipment at the same value as it was originally shipped (Full Value).  Any returns without an appropriate RMA number will be refused.  Returns must be shipped via United Parcel Service.

Refunds will be applied in the form of the original sale within seven (7) working days from receipt of an authorized RMA numbered shipment.  If you paid by Credit Card, your refund will be credited to that same Credit Card.  Upon receipt at our facility, the replica lighthouse will be inspected for any damages.  If it is received in original, saleable condition, a credit refund will be applied to your card in a timely fashion.  If received damaged, you will be notified and a claim will have to be made with the carrier.